Queue overview
5 open · 3 pending · 1 SLA breach. Steady morning — keep it that way.
Open tickets
5
2 unread right now
Waiting on customer
3
oldest waits 2d 4h
SLA breached
1
-01:12:40 over
CSAT · 30 days
4.6
from 41 surveys
SLA watch
View all tickets- TCK-4821Refund for duplicate charge on March invoiceMara Jensen00:42:18
Open queue
- TCK-48213h 12m
Refund for duplicate charge on March invoice
openPriya Raman
#TCK-4821OpenUrgent
Refund for duplicate charge on March invoice
Priya Raman · Northwind Retail · priya@northwindretail.com
- Priya Ramancustomer09:12
Hi — I was billed twice for the Teams plan on March 3rd…
Latest CSAT comments
Open reports- 5Jul 18
Sana logged the dark-mode request properly and even linked the public roadmap item.
Henrik Lund · on TCK-4814