Workflows
ops / workflows / order-intake
published v13editing v14 draft · 9 nodes · 2 branches
trigger
webhook · orders.created
auth · hmac-sha256
fetch-order-context
tool · shopify.orders.get
retry ×3 · timeout 20s
classify-intent
llm · claude-sonnet-5 · temp 0.2
out · intent, confidence
selected · running
intent = refund
process-refund
tool · stripe.refund
cap · $500 per run
intent = inquiry
draft-reply
llm · claude-haiku-4-5 · temp 0.7
tone · concise, factual
policy-gate
human approval · #ops-agents
auto-approve < $50
notify-ops
tool · slack.post → #order-ops
on failure · page on-call
validation — order-intake v14
0 errors2 warnings
WARNpolicy-gate — approval channel #ops-agents has no fallback approver
WARNdraft-reply — temperature 0.7 exceeds workflow default 0.3
OKgraph acyclic · 9 nodes · 2 branches · all tools bound