2026-07-20 21:45:40 UTCSEV1 ACTIVE

[ OVERVIEW / ALL REGIONS ]

System overview

Live posture across 10 services in 4 regions — 7 healthy, 2 degraded, 1 down. Window: last 60 minutes, refreshed every 30 seconds.

Uptime — 30d

99.982%

▲ +0.004% vs prior

Error rate

0.42%

▲ +0.11% — above SLO

P95 latency

187ms

▼ 12ms vs 1h ago

Deploys today

23

±0 vs yesterday

Open incidents

1

SEV1 — checkout-api

[ SERVICE HEALTH ]
1H24H7D
ServiceStatusUptimeP95Err %RegionLast deploy
api-gateway
HEALTHY99.995%142ms0.18us-east-112m ago
SHOWING 8 OF 10 TARGETSView all services
[ REGION LATENCY — P95 ]
us-east-1142ms
us-west-2388ms
eu-west-12,350ms
global (cdn)24ms
[ DEPLOYS — 24H ]23 TOTAL
00:0006:0012:0018:0023:59
[ INCIDENT TIMELINE ]View all
  • INC-2042Checkout API returning 502s on eu-west-1
    SEV1OPEN

    checkout-api · opened 14:02 UTC · 38m · assignee l.marin

[ LIVE TAIL ]
Streaming
  • 21:45:12.441ERRORcheckout-api

    upstream connect timeout eu-west-1:8443 — retry 3/3 exhausted

tail -f /var/log/nullgridOpen logs
[ ON-CALL NOW ]
  • MO

    m.okafor

    Primary — until 08:00 UTC

  • JR

    j.ruiz

    Secondary — until 08:00 UTC

  • AN

    a.nakamura

    Escalation — L2

[ ERROR BUDGET — 30D ]
checkout-api62% consumed
billing-worker38% consumed
api-gateway11% consumed
auth-service4% consumed
[ SLO TARGETS ]
  • Availability ≥ 99.95%Meeting
  • P95 latency < 250msMeeting
  • Error rate < 0.40%At risk
  • MTTR < 2hMeeting
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