Track an order, browse the knowledge base, or send us a question. Median first reply: under 3 hours.
Your order ID is the string starting with VG- on your confirmation email. We'll match it to live carrier tracking.
Every card ships with the full manufacturer warranty — typically 3 years for NVIDIA Founders Edition and 2–3 years for board partners. We register nothing on your behalf; the box is sealed and unregistered.
In-stock items dispatch within 48 business hours. Orders placed before 2pm ET on a weekday usually leave the same day, with free 2-day carrier shipping on orders over $99.
Yes — 30-day returns with no restocking fee as long as the item is in resellable condition. Start an RMA from your account and we email a prepaid label within one business day.
We pull spec tables directly from manufacturer datasheets and cross-check clock, TDP, and dimension figures against physical units on the bench. If a value can't be verified, we flag it rather than guess.