Dispatch Board

TUE MAY 12 2026 — SHIFT A

SLA breach risk: JOB-04177 at Hartwell Foods has 22 min left on a 4-hour emergency response window.

SLA 04:00:00 — 00:22:41 LEFT
Unassigned
4
awaiting dispatch
In progress
3
techs on site now
Completed today
3
closed since 06:00
SLA breaches
1
requires escalation

Unassigned

4
JOB-04185UNASSIGNED

Beaumont & Sons Plumbing

2210 Industrial Pkwy, North Zone
No-heat call08:00–10:00
EMERGENCY

Scheduled

3
JOB-04181SCHEDULED

Marisol Vega

88 Cedar Hollow Ln, West Zone
Preventive maintenance13:00–15:00
RTR. Tomas
STANDARD

In Progress

3
JOB-04179IN PROGRESS

Olmsted Senior Living

1400 Riverbend Ave, Central
Rooftop unit repairETA ON SITE
DKD. Kowalski
HIGH

Done Today

3
JOB-04172DONE

Harborline Suites

9 Dockside Way, East Zone
No-cool callCLOSED 10:48
AMA. Mensah

Breached & escalations

AUTO-ESCALATES TO SERVICE MANAGER AT +30 MIN
JOB-04177BREACHED

Hartwell Foods Distribution

450 Cold Storage Rd, South Zone

Overdue by00:41:09
Telematics link OK
LAST SYNC 06:42:18 CDT8 TECHS / 11 OPEN JOBSPlenum Climate Services — Dispatch Console
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