SLA breach risk: JOB-04177 at Hartwell Foods has 22 min left on a 4-hour emergency response window.
SLA 04:00:00 — 00:22:41 LEFTUnassigned
4
awaiting dispatchUnassigned
4JOB-04185UNASSIGNED
Beaumont & Sons Plumbing
2210 Industrial Pkwy, North Zone No-heat call08:00–10:00
EMERGENCY
Scheduled
3JOB-04181SCHEDULED
Marisol Vega
88 Cedar Hollow Ln, West Zone Preventive maintenance13:00–15:00
In Progress
3JOB-04179IN PROGRESS
Olmsted Senior Living
1400 Riverbend Ave, Central Rooftop unit repairETA ON SITE
Done Today
3JOB-04172DONE
Harborline Suites
9 Dockside Way, East Zone No-cool callCLOSED 10:48
Breached & escalations
AUTO-ESCALATES TO SERVICE MANAGER AT +30 MINJOB-04177BREACHED
Hartwell Foods Distribution
450 Cold Storage Rd, South Zone
Overdue by00:41:09