Harbor Inbox is an app UI template for customer-support platforms that layer AI on top of human agents. Its design is deliberately institutional and light: white bordered planes on a mist-blue canvas, a serif greeting marked by a signet rule, and a mono evidence layer for ticket IDs and SLA timers. The defining move is trust — every AI contribution is quarantined in sunken, blue-barred margin panels, so agents always know what's suggested versus what's decided.
The screens cover a full support operation. Inbox Overview surfaces deflection stats and queue health, Conversations is the three-pane view where agents work tickets with AI-suggested replies at hand, and Copilot plus Insights turn raw volume into guidance and trends. Knowledge base, Macros, Teammates, and Settings handle the operational backbone, and a complete auth set — Sign in, Create account, Reset password — ships with it.
As a webapp template it's a real UI shell: remix it and the inbox, SLA timers, and suggestion panels bind to your live ticket data. The visual quarantine of AI output is the smart part — it lets support leaders adopt automation without eroding agent trust or accountability, the exact objection that stalls most AI-support rollouts. Restyle it with any Dual7 design system and make it yours.
For support teams and CX platforms adopting AI who need a console that keeps human agents in control while surfacing suggested replies and deflection metrics.
| Included pages | Inbox Overview, Conversations, Copilot, Insights, Knowledge base, Macros, Teammates, Settings, Sign in, Create account, Reset password |
|---|---|
| Best for | For support teams and CX platforms adopting AI who need a console that keeps human agents in control while surfacing suggested replies and deflection metrics. |
| Type | Web app UI |
| Category | AI |
| Themes | 3 |
| Last updated | 2026-07-20 |
An ATS admin UI with a hiring pipeline kanban, candidate list, and profile screens.
A ledger-precise B2B CRM dashboard UI with pipeline board, accounts, and reports for enterprise sales.
A calm sage call center dashboard with live queues, agent status, SLA stats, and daily reports.
A boardroom-formal job board with salary-band listings, structured job detail, and an application tracker.
An institutional light-mode LMS app shell with a learning dashboard, course detail, and compliance reports.
A calm, editorial email campaign builder UI with send stats, a sheet-style builder canvas, and segments.
Dual7 · a product of AlgorithmShift · Build once. Own forever.