Documentation

Knowledge Base Website Template — Enterprise

Meridian Help Center is a four-page website template for SaaS and enterprise support teams who want a self-serve knowledge base that feels calm, structured, and trustworthy. The design is border-driven rather than shadow-heavy: a plain white search hero with a command-hint field, hairline category cards on a mist-blue canvas, and a three-column article frame with a sticky on-this-page rail. Versions and API paths are set in mono against a single dark code panel, so technical content reads as evidence.

The four pages cover the whole support journey. Help Home leads with search — the first thing a stuck user reaches for — and surfaces categories beneath it. Category groups related articles so browsers can drill in without searching. Article is the workhorse: a clean reading column, a sticky table-of-contents rail for long docs, and a Yes/No feedback row that tells you which articles are actually helping. Contact Support catches the questions self-serve can't answer.

This template suits product and support teams who want to deflect tickets with a knowledge base that looks like part of a serious enterprise product. The feedback row and structured article layout make it easy to measure and improve coverage over time. Restyle it with any Dual7 design system, load your own categories and articles, and remix it into a codebase you own.

Who it's for

For SaaS and enterprise support teams who want a searchable, self-serve knowledge base that deflects tickets and measures article helpfulness.

Template details
Included pagesHelp Home, Category, Article, Contact Support
Best forFor SaaS and enterprise support teams who want a searchable, self-serve knowledge base that deflects tickets and measures article helpfulness.
TypeWebsite
CategoryDocumentation
Themes3
Last updated2026-07-20
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